This website and its content is copyright of John Graham Art © 2013. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
A minimum of 50% payment is required on commencement of the commission followed by the final 50% after clarification of final image. Outstanding balances should be paid upon completion of the piece, before the item is mailed out.
Each piece is subject to Postage and packaging charges (unless otherwise stipulated) and covers any loss or damages in transit. Each package will be sent with a tracking number for you to keep updated with the delivery progress.
Please make sure you check your package and item for damage before signing for the Goods as this may invalidate a claim should the item be found damaged after signing as undamaged goods received.
All items should be received within a week of posting (UK) however, should there be any delays, please contact the delivery company giving the tracking number supplied in an E-mail from John Graham himself pre post.
Should you receive your item damaged in any way, please inform the delivery company as soon as possible to file a claim for damages, let John know you have received the parcel damaged also. If the Artwork is unrepairable, John will replace the Artwork for a new piece at the same cost as before. Please note: loss or damages caused by the delivery company is the responsibility of the delivery company itself and bears no representation on John Graham, nor will he replace any Artworks at a reduced cost unless part of the fault lies with the Artist.
Glass in frames for framed Artworks are NOT covered by any type of insurance with delivery companies and Artworks are framed at the owners own risk. Each piece will be packaged extremely well but may incur higher postage charges. Please ask for details if you wish your piece to be framed.
Each commission will need to be approved by yourself on completion. A proof copy will be sent to you via E-mail before posting. If there are any problems or the Artwork requires any changes, they must be stated BEFORE the item is posted out as once the piece is received by yourselves, any changes you require, the Artwork must be sent back to John Graham (postage costs of the Artwork returned back to John and return postage to you will be your responsibility and costs will not be covered by the Artist).
If, on receipt of your commission,you no longer require the piece, you must return it to John Graham in the original packaging it came. (return delivery charges will not be covered by the Artist) 60% of the payment will be retained by John Graham due to the time and effort put in and 40% of the payment (less original postage) will be refunded to you. This piece may be resold at the Artists descretion.
Copyright of Commissions
John Graham Art retains the Copyright of all Artworks produced and may be reproduced by the Artist for advertising purposes.
Any photographs you wish John Graham to work from must have permission from the photographer, either professional or Amateur, before commencement of the Artwork.